Shree Ganesh Kumtakar works as a Ground Operations Associate, handling passenger services and coordinating turnaround scuba diving activities. With experience in both the dive industry and corporate operations, he ensures smooth and efficient guest handling every day.
Skills & Strengths
- Management Information Services (MIS Executive)
- Operational Risk Management (ORM)
- Team handling
- Customer service
- Basic Safety & Awareness
- Emergency Action Plan (EAP) procedures
- Fire extinguisher safety training
- Strong communication
- Quick decision-making
- Stress management
Journey Into the Field
Shree began his career with 9 years of experience in the dive industry and 10 years in corporate roles. Once he gained hands-on experience dealing with passengers and dive crew members, he knew the field was the perfect fit. What he enjoys most is the energy of the ocean—every day is different and fast-paced.
Memorable Experience
One memorable moment was helping an elderly couple and children who were diving for the first time. They were anxious, so Shree guided them through check-in, safety procedures, and the boarding timeline. A week later, they returned with sweets to thank him—reminding him why his work matters.
Skills & Professional Strengths
Shree brings extensive experience in MIS operations, ORM, customer handling, safety awareness, and emergency procedures.
- Management Information Services (MIS Executive)
- Operational Risk Management (ORM)
- Team handling
- Customer service
- Basic Safety & Awareness
- Emergency Action Plan (EAP) procedures
- Fire extinguisher safety training
- Strong communication
- Quick decision-making
- Stress management
Behind the Scenes
Passengers often don't realize the coordination involved: guest check-in, documentation, ramp work, payment verification, and liability release—everything must align perfectly for on-time departures.
Team Experience
Shree values the strong team spirit at Scuba Spirit. Whether dealing with delays or last-minute situations, everyone supports each other, creating a family-like coordination under pressure.
Hobbies & Lifestyle
- Photography—especially aircraft spotting
- Traveling
- Exploring regional cuisines
Advice for New Ground Staff
"Be prepared for long hours and challenging situations, but stay positive. Learn fast, ask questions, and treat passengers with empathy. Your attitude is your biggest strength."
Fun Fact
Shree can identify most boat vessels just by hearing the engine sound—even without looking at the ocean!
Ready to Dive With Us?
Join Shree and the rest of our amazing crew for an unforgettable underwater adventure.